Frequently Asked Questions

Where in the country do you operate?

Although we are based to the west of London, we work on projects throughout the UK and have several European projects within our portfolio too.

What level of insurance cover do you have in place for your projects?

We have Professional Indemnity Insurance to the value of £5 million, details of which can be forwarded if required

What are your fees?

We will always provide a fee quote for approval prior to any work beginning. Our rates are percentage based tailored to suit the complexity and scale of individual projects. Fees can be fixed and tailored to suit the complexity and scale of individual projects or percentage based.

What is an E.P.C. and do I really need one?

It stands for “Energy Performance Certificate” but as this is such a large and constantly changing subject area the best source of reference is D.C.L.G.

When do I need to replace my R22 refrigerant installations?

From 01/01/2010 - The use of virgin H.C.F.C.’s shall be prohibited in the maintenance and servicing of refrigeration and air conditioning equipment existing at that date.

From 01/01/2015 - The use of recycled H.C.F.C.'s will be prohibited in the maintenance and servicing of refrigeration and air conditioning equipment existing at that date.

What is a D.E.C.?

This is a “Display Energy Certificate” and again the best source of reference is D.C.L.G.

What is an R.H.I.?

It stands for “Renewable Heat Incentive”. The best source of up-to-date information is D.E.C.C.

What is an R.O.C.?

For current details about “Renewable Obligation Certificates” please refer to D.E.C.C.

What is an F.I.T.?

To find out more about “Feed In Tariffs” please refer to DECC.

What do I need to know about Part L?

Part L of the Building Regulations is the UK method of implementation for driving down building energy use in line with the European Buildings Performance Directive. For more information see: